This privacy policy will explain how our organization uses the personal data we collect from you.

Chadwick and Daughter Ltd collects the following data:

· Personal identification information (Name, email address, phone number, etc.)

You directly provide Chadwick and Daughter Ltd with most of the data we collect. We collect data and process data when you:

· Register online or place an order for any of our products or services.

· Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

· Use or view our website via your browser's cookies.

Chadwick and Daughter Ltd collects your data so that we can:

· Process your order, manage your account.

· Email you with special offers on other products and services we think you might like.

When Chadwick and Daughter Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Chadwick and Daughter Ltd securely stores your data within a Cloud Based database protected by 2-step authentication password. Any written paper details will be stored at 1 Hillcrest Road, Macclesfield, SK11 7UY within a locked cabinet that only Allie Parry and Sue Chadwick (Director of Chadwick & Daughter Ltd) has access to. Chadwick and Daughter Ltd will keep your data for 3 years. Once this time period has expired, we will delete your data by erasing it from our database and shredding any paper copies.

Chadwick and Daughter Ltd would like to send you information about products and services of ours that we think you might like. Chadwick and Daughter Ltd will not pass your information to any third party without your express permission. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Chadwick and Daughter Ltd from contacting you for marketing purposes.

Chadwick and Daughter Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

· The right to access - You have the right to request Chadwick and Daughter Ltd for copies of your personal data. 

· The right to rectification - You have the right to request that Chadwick and Daughter Ltd correct any information you believe is inaccurate. You also have the right to request Chadwick and Daughter Ltd to provide information you believe is incomplete.

· The right to erasure - You have the right to request that Chadwick and Daughter Ltd erase your personal data, under certain conditions.

· The right to restrict processing - You have the right to request that Chadwick and Daughter Ltd restrict the processing of your personal data, under certain conditions.

· The right to object to processing - You have the right to object to Chadwick and Daughter Ltd's processing of your personal data, under certain conditions.

· The right to data portability - You have the right to request that Chadwick and Daughter Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

· email: sue@chadwickdaughter.co.uk

· mobile: 07807 942 917

· address: Allie Parry, 1 Hillcrest Road, Macclesfield, SK11 7UY

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

Chadwick and Daughter Ltd uses cookies in a range of ways to improve your experience on our website, including:

· Keeping you signed in

· Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

· Functionality - Chadwick and Daughter Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

· Advertising - Chadwick and Daughter Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Chadwick and Daughter Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Chadwick and Daughter Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Chadwick and Daughter Ltd keeps its privacy policy under regular review and places any updates on its web page. This privacy policy was last updated on 9th April 2024.

Should you wish to report a complaint or if you feel that Chadwick and Daughter Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office (ICO). Chadwick and Daughter Ltd are registered with the ICO.

www.ico.org.uk/make-a-complaint